Duties:

·         Coordinate patient account collection activity working directly with staff and insurance carriers to resolve outstanding balances and claims.

·         Identify and correct billing errors on patient accounts.

·         Prepare and process insurance claim forms either through electronic submission or paper transmittal.

·         Prepare and process patient statements either through electronic submission or paper transmittal.

·         Review delinquent accounts and follow collection policies.

·         Apply payments to patient accounts.

·         Contact insurance company to verify patient coverage and obtain information concerning extent of benefits as required.

·          Interact with patients and family members regarding claim issues; answering questions and addressing problems presented.

Qualifications:

·         High School Diploma or equivalent.

·         Six months to one year related experience and/or training.

·         Excellent phone etiquette.

·         Excellent verbal communication skills.

·         Computer literate.

·         Able to maintain confidentiality